Recall Marketing

Increase Traffic in Your Service Drive Through Targeted Recall Campaigns 

Proven Recall Acquisition Strategy 

Take control of your recall work and load your shop properly. TCC’s custom recall program will allow you to pinpoint customers in your data-base with open safety recalls and those who are outside of your database. With TCC, you can:

• Use your DMS data to contact your customers with outstanding recalls
• Pick specific ZIP codes to Conquest customers who are not in your database
• Prioritize which recalls you wish to target
• Shop load those recalls according to your wishes, and tie those appointments into your DMS
• Use various communication methods to ensure contact
• ​Track ROI and outcomes that tie directly back to DMS data

​Why Recalls are Important to Your Bottom Line

Rather than looking at recalls as a burden, we found that our top performing dealerships use recall campaigns as a method to:

• Bring back inactive service customers
• Build trust with customers by performing important safety related items
• Present maintenance opportunities to customers that have not serviced in a while
• Re-enroll those customers in your rewards program and marketing efforts, increasing retention