COVID-19 Services

We are here to help you navigate these difficult times and assist you with services that truly help you capture lost revenue in your Service Drive. We have several ways to help you define your "New Normal" in today's climate without hefty fees and, in some cases, free of charge.

Trusted by Auto Dealers since 2001.

COVID-19 Specials

Take advantage of our special offers to assist your Auto Dealership with recovering lost revenue - 100% Satisfaction Guaranteed

New Normal Video

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  • Dealership branded health and safety video emphasizing your dealerships Sanitization/Cleaning Procedures, Social Distancing, and PPE Policy.
  • Optional texting and emailing of this video to all eligible Customers $200*/broadcast

* Setup Fee of $495 is waived.

Touchless Check In / Check Out

  • Allows Customers to self-check in online using their own phones/ devices.
  • Mobile/online bill pay.
  • Full text messaging platform to reduces the need for in-person interactions.
  • $200/month additional for Customers using non-TCC online appointment systems.
* Setup Fee of $495 is waived.

COVID-19 Recapture Plan

  • DMS data will be analyzed to identify the customers that missed their regular service visit while the Shelter-in-Place order was in effect and a live call along with email will be placed to bring them back.

* DMS fees are not included. DMS fees are not determined by TCC. DMS fees are not waived for Pay-to-Stay services.

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From Surviving to Thriving

We at Total Customer Connect understand the gravity of the situation and are here to help automobile dealerships rebound from this crisis. 

As a member of this industry for over 20 years, we are deeply invested in its continued success. We understand that our existence is dependent on a healthy dealership business environment - so we are offering a 50% discount on all of our AI Digital Marketing services for the first 30 days and extending these discounts for the first 180 days on a sliding scale.

With our 100% Satisfaction Guarantee you can enroll with confidence and supplement the much-needed customer communication services you need.

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