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Increase RO Count

"A 2% increase in retention can increase profits by 10%" 
- Leading on the Edge of Chaos, Emmet Murphy & Mark Murphy  

Customer Recovery

Our US-based representatives reconnect your service department with Lost Souls that haven’t returned for service between 8-to-18 months through live calls and emails. The Customer Recovery program consistently delivers an average ROI of 7 to 1​.
  • Most Efficient Way to Bring Back Lost Souls
  • Specialized Live Calls Create a Personal Touch
  • Industry Trained, Dedicated, U.S. Based Call Experts
  • Local Area Code Phone Numbers
  • Integrated Digital Marketing
  • Augmentative Email Capture

Customer Retention

Automated reminder, engagement, and marketing program. Includes automated email and voice message reminders as well as text confirmation notifications.  Supports customer rewards program with targeted email campaigns and reminders.
  • Maintenance and Service Reminders
  • ​Service Department Welcome
  • CSI Follow-up Email Surveys​
  • Scheduled Appointment Reminders
  • Missed Appointment Rescheduling
  • A-la-Carte Campaigns for Service and Sales Departments​

Customer Rewards 

Loyalty driven rewards program that incentivizes customers to buy more and stay longer​
  • Email Enrollment Campaigns
  • Automated Point Tracking & Redemption
  • Increase Frequency of Customer Visits
  • Increase Customer Loyalty & Email Capture Rate

New Connect

Prospect new customers from outside of your database through digital marketing.
  • Conquest New Customers In Your Primary Market Area
  • Email Marketing
  • Data Is Scrubbed Against Your Existing Customer Base​
  • Facebook Ads
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