Timely Communications so Your Customers Return
Hit Your Service Retention Goals
There is no single solution to bring your customers back. Not only do you have to deliver excellent customer service, but you need to constantly remind them of their next visit, and when they've missed their appointment. To keep them coming back, we recommend:
We Work With You To Find Success
Not every approach works in every store. We will partner with you to determine which communication methods work best with your client base. Together we will determine:
"After three months, TCC was able to bring back 9% of my inactive customers, which is a 7% gain over my own efforts in house. At $337 per RO, the campaign paid for itself quickly, and we've been very happy with the professionalism of their staff."
-Brendan Dolan, Best GM Ever™