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BDC Call Services

Do you treat customers as problems or opportunities? 
​Build and maintain a consistent customer pipeline with TCC's expert callers.

BDC Live

Your dealership employees get busy with the customers in front of them and on the phone. Have TCC professionally answer as your dealership, help identify customer needs, schedule appointments or complete a warm transfer to the appropriate person.​
  • Incoming & Overflow Call Handling
  • First Service Reminder Calls
  • Internet Lead Management Calls
  • Declined Services Calls
  • ​CSI Follow Up Calls
  • Custom Call Campaigns

BDC Cloud

Provide your in-house business development call center with industry proven tools to better connect with customers, track results and generate more business. 
  • Call Queue with Script Prompt
  • Integrated Appointment Scheduling
  • Call Result Tracking & Reporting
  • Caller Analytics
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